Patient data
The product handles names, phone numbers, appointment details, prescriptions, payment references, document metadata, and follow-up messages for clinic workflows.
Privacy
This policy summarizes how patient and clinic operations data should be handled inside Incloudia workflows.

The product handles names, phone numbers, appointment details, prescriptions, payment references, document metadata, and follow-up messages for clinic workflows.
Aadhaar values must be hashed or masked in production workflows. Audit logging is designed to redact Aadhaar-like identifiers and sensitive identity payloads.
Audit events record actions, timestamps, clinic context, actor identifiers, and sanitized payloads to help clinics review sensitive changes.
Clinic data is intended to stay within clinic-scoped access boundaries. External integrations such as WhatsApp, Razorpay, and verification services should be configured by authorized clinic administrators.